Tess is a West Covina, California store clerk. She had two encounters with a strange customer at her store and at a local bar. A sentimental hopeless romantic at heart, Tess was moved when she found out Trent's true intentions. She would offer him advice on both friendship and romance. Her first appearance is in Season Two episode "Who Needs Josh When You Have a Girl Group?". She is portrayed by actress [Eva Ceja.
History
In 2016, Tess was at the surf shop ringing up a large sale for a customer named Trent Maddock. The total came to $10,312.93 and consisted of piles of beach wear apparel and accessories, surfboards and skateboards. She was curious about his plans thinking that he was going on a surfing trip. He confessed that he can't stand the ocean and hus purchases had more to do with blending in. Trent explained this was phase one part of an elaborate plan he concucted. It cinsusted of infiltrating a tight knit crew of SoCal bros. Tess told him forcing friendships can't be done but Trent told her he didn't ask for advice.
Sometime afterwards, Tess was at Home Base watching the game when she ran into Trent who was sitting alone at a table. She asked him how his plan went and he told her poorly as she was right about not forcing things. He had put in all this work to win the heart of a woman he loved. When Tess heard this she encouraged Trent to go after his object of affection directly. She told him that even though friendships can't be forced love can and should be. Tess likened this to the fairy tale "Cinderlla" where the prince forced evryine to try on a shoe. Trent decided to take her advice and left the bar as Tess cheered him on ("Who Needs Josh When You Have a Girl Group?").